Privacy policy

A long-term business relationship with you depends a great deal on trust. This trust begins with our commitment to respecting and protecting your privacy. This Privacy Statement provides an explanation of how we collect, use, share and protect your personal data.

 1. Types of personal data we collect

 Personal data is any information relating to an identified or identifiable natural person, including information that can be used to identify you as an individual, directly or indirectly by reference to one or more factors specific to you. Personal data can include the following types of information: 

Personal information: IC collects and uses personal information from our customers and potential customers. Such information includes your name, contact information (postal address, telephone number, fax number, and email address), billing information, transaction history.

Online information: IC also sometimes collects and uses information from your online interactions with us. Online usage information can include number of visits to our website and the hyperlinks you visited.

 2. How we collect your personal data

We collect personal information that you choose to provide us by phone, paper or electronic document and using forms on our web site. We also collect online information using cookies on our website.

We also collect online information using cookies on our website. A cookie is a small file stored on your computer that records information about the navigation of your computer on our site. This information can be read during your next visits. We use Google Analytics cookies to measure our website audience. You can accept or deny the use of cookies on our website, using the online warning banner or using your browser configuration.

3. How we use your personal data

Personal information: IC uses your personal information:
(a) to respond to your correspondence;
(b) to help you complete a transaction or order;
(c) to personalize our website for your needs;
(d) to provide advertising, promotions or newsletters regarding IC products and services;
(e) to conduct market research to help us better meet our customers’ needs;
(f) to obtain your feedback on IC products or services;
(g) for payment and order processing; and
(h) to comply with legal obligations. 

Online information: IC collects online usage information:
(a) to provide and monitor the effectiveness of our website;
(b) to monitor aggregate metrics such as total number of visitors, traffic;
(c) to diagnose or fix technology problems; and
(d) to provide advertising for IC products and services.

 4. How we share your personal data

Personal information: IC will not rent or sell your personal information to parties. We will only share your personal information outside of IC for the reasons described below:

Legal necessity: IC may disclose your personal information:
(a) if we are required to do so by law;
(b) if we believe that it is necessary to enforce or apply our terms of use and other agreements or otherwise protect and defend the rights, property or safety of IC or that of our customers; or
(c) to comply with a judicial proceeding, bankruptcy proceeding, court order or other legal obligation or government inquiry 

Your consent: IC also may disclose your personal information to any other third party with your prior consent.

5. How we protect your personal data

Data Retention: We retain your personal data as part of your individual customer record for a period of five years following any activity on your account. After that time, your record will be inactivated and then deleted in accordance with IC data retention practices. We may retain personal data associated with orders, quotes, or other official business records for a longer period of time as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security: IC puts in place appropriate physical, electronic and organizational measures to safeguard and secure your data on IC internal servers. 

6. Your rights and choices about your personal data

In accordance with the General Regulations on Data Protection (RGPD – EU 2016/679),you have certain rights with respect to your personal data, including: the right to information about the personal data we store about you, the right to have your personal data corrected, the right to erasure, restriction of processing, and portability of your personal data. 

You may choose to opt out of receiving marketing emails from IC, including newsletters and promotions by following the unsubscribe instructions included in each marketing email.

To exercise your rights or to clarify the methods, please contact
INTERFACE CONCEPT – 3 rue Félix Le Dantec – 29000 QUIMPER – FRANCE
Phone: +33 (0) 2 98 573 030 – Fax: +33 (0) 2 98 573 000 – info@interfaceconcept.com

7. Changes to Our Privacy Statement

This Privacy Statement is effective as of the date mentioned in the header. We reserve the right to modify it at any time by posting the revised statement on our website with the updated revision date.